How to Add or Edit Testimonials on Your Web Store

Testimonials help build trust and show your store’s credibility by highlighting real customer experiences. Follow this step-by-step guide to add testimonials to your web store easily.

Step-by-Step Instructions

  1. Step 1: Open Your Store Page

    • Log in to your BuildMyStore dashboard.

    • Go to your Store Page to begin customizing.

  2. Step 2: Access the Store Builder

    • On the left-hand side menu, click on “Store Builder.”

  3. Step 3: Select “Store Web” Option

    • After clicking on Store Builder, you’ll see two options:

      • Store Web

      • Store Mobile

    • Click on the “Store Web” option to edit the web version of your store.

  4. Step 4: Go to Testimonials Section

    • A new customization interface will open with multiple editing options.

    • Find and click on the “Testimonials” option.

  5. Step 5: Add a New Testimonial

    • You will now enter the Testimonials section.

    • Click on the “+” (plus) button in the center of the page to add a new testimonial

  6. Step 6: Fill in Testimonial Details

    In the form that appears, enter the following details:

    • Customer Image – Upload a photo of the customer.

    • Customer Name – Type the full name of the customer.

    • Customer Message – Add the testimonial or feedback message.

    • Customer City – Mention the city or location of the customer.

    • Customer Rating – Add a star rating (e.g., 4.5/5).

  7. Step 7: Enable or Disable the Testimonial

    • You’ll see a toggle option to Enable or Disable the testimonial.

      • Keep it enabled if you want it visible in your store.

      • Disable it if you want to save it without showing it yet.

  8. Step 8: Submit the Testimonial

    • Once all the details are added, scroll down and click the “Submit” button.

    • Your testimonial will be added and shown at the bottom of your store’s web page.

  • Note:

    • You can edit or remove testimonials anytime by returning to the same section.

    • Adding real customer reviews builds trust and improves conversion rates.

  • That’s it!

    • Your store now features real customer feedback to help build confidence with new visitors. Keep adding testimonials regularly to strengthen your store’s credibility.