How to configure SmePay payment gateway?

SmePay Payment Gateway allows you to accept online payments from customers. Enter the required SmePay credentials and activate the gateway to use SmePay for online payments.

Prerequisites

• You need an active SmePay account.
• You need the credentials provided by SmePay.
• Online Payment must be enabled before configuring the gateway.

Step-by-Step Guide

Web App

1. Open Payments: Log in to BuildMyStore Web App, open Settings, and click Payments.
2. Enable Payment Gateways: Turn on the Payment Gateways toggle.
3. Open SmePay: Find SmePay and click Configure.
4. Enter SmePay Credentials: Enter the Client ID and Client Secret.
5. Save Credentials: Click Save Credentials.
6. Activate SmePay: Click Activate.

SmePay is now activated for your store.

Mobile App

1. Open Payment Methods: Log in to BuildMyStore Mobile App, open More, and select Payments & Tax → Payment Methods.
2. Enable Online Payment: Turn on the Online Payment toggle.
3. Open SmePay: Find SmePay and tap Setup.
4. Enter SmePay Credentials: Enter the Client ID and Client Secret.
5. Save Credentials: Tap Save Credentials.
6. Activate SmePay: Turn on the SmePay toggle.

SmePay is now activated for your store.

Frequently Asked Questions

You need the Client ID and Client Secret provided by SmePay.

No. After saving the credentials, you must activate SmePay from the payment gateway settings.

Yes. Use Configure on BuildMyStore Web App or Edit on BuildMyStore Mobile App to update the credentials.

Troubleshooting

Cause

Payment Gateways may be turned off on BuildMyStore Web App, or Online Payment may be turned off on BuildMyStore Mobile App.

Solution

Turn on the required payment option and check for SmePay again.

Cause

The required credentials may not have been saved successfully.

Solution

Enter the Client ID and Client Secret, save the credentials, and then activate SmePay.