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How to ship an order using self ship?

Self Ship allows you to ship an order using your own delivery service or courier. You can select the courier, enter the tracking ID, and update the order status after the product is delivered.

Enable Third-Party Shipping​

Step-by-Step Guide​

  1. Log in: Log in to the BuildMyStore Web application.
  2. Open Settings: From the left sidebar, go to Settings.
  3. Open Feature Preferences: Open Feature Preferences.
  4. Check Local Delivery: Check whether Local Delivery is enabled.
  5. Turn off Local Delivery: If Local Delivery is enabled, turn it Off.

Third-Party Shipping will be enabled after Local Delivery is turned off.

Ship an Order Using Self Ship​

Step-by-Step Guide​

  1. Open Orders: Click Orders from the Dashboard sidebar navigation menu.
  2. Open the Order: Open the order you want to ship.
  3. Ship the Order: On the Order Details page, click Ship Order in the top-right corner.
  4. Choose Shipping Method: The Choose Shipping Method window will open. Select Self Ship.
  5. Enter Tracking Details: Under Tracking details, select the Courier Name and enter the Tracking ID provided by your courier.
  6. Continue: Click Continue.

The order will be marked as Shipped.

Mark a Self Ship Order as Delivered​

After the courier delivers the product to the customer:

  1. Open Order Details: Open the corresponding Order Details page.
  2. Deliver the Order: Click Deliver Order in the top-right corner.
  3. Confirm Delivery: Mark the order as delivered.

The order will be marked as Delivered.